Refund Policy
Last updated: August 4, 2026
Monthly subscriptions
You may cancel anytime via Paddle's customer portal — cancellation takes effect at the end of your current billing period, and you retain access until then. We do not offer partial-month refunds for unused time.
Billing errors
If you're charged in error (e.g. duplicate charge, charged after cancellation), contact support@apiespresso.com within 30 days and we'll issue a full refund.
Service issues
If the Service was unavailable or materially non-functional for a significant portion of your billing period, contact support@apiespresso.com — refunds for verified extended outages are considered on a case-by-case basis.
How to request a refund
Email support@apiespresso.com with your account email and the reason for the request. We aim to respond within 3 business days.
Free plan
No payment is collected on the Free plan, so no refunds apply.